We try our best to satisfy our customers but in case if our customers are not satisfied with the content or quality of the work, they can ask for refund. Before going to refund, please go through all the relevant information regarding refund policy in order to avoid apprehensions in future.
We have formulated our refund policy so that our dealings can be done in smooth fashion. These are as follows:
If the order has been delayed due to our fault, then the clients are entitled to ask for the refund or store credit if they don’t use the content.
If the order has been delayed from our side, and the clients want to take the orders anyways, then they will only be refunded a sum corresponding to the difference between the set and actual time of delivery.
If clients have reservations on the authenticity of the content they have received from us, they are asked to come up with some significant proof to authenticate their claim. Once, their claim has been proven as valid then they will be refunded an amount as decided upon by our Quality Assurance Team, or given store credit.
As soon as client has received the order from us. We are not liable to any low grades or losses that can be incurred because of our orders.
If the client has been charged twice or extra by the payment system, then they will be refunded accordingly.
In case, client has some issues with our order, he/she should contact us directly rather than going to a third party.
If a client contacts a third party due to discontentment with our order, then the contract between the two of us must turn violated by the client.
Our clients should refrain from asking for frequent chargebacks, as a result, they will be taken as fraudulent and no more dealings would be made with that particular client in the future.
Please note that a full refund means 90% of the total amount you paid while placing your order with us. Further to this, our decision in this respect would be considered as final under any circumstances.